Who is it for:
This is a programme for new managers, team leaders or supervisors entering the management arena for the first time.
Delegates will develop the skills required for the efficient management of others in order to achieve desired results with and through them.
The programme is underpinned by a systems thinking framework which allows delegates to view the business as an ecosystem – a series of interconnected parts that function collectively to create a profitable and sustainable business.
All assessment is project-based and directly related to the delegates’ individual role within the organisation. In this way, the work environment effectively becomes the learning laboratory. Individuals (and groups) learn to learn as they apply theory to practice within their own context in their own roles whilst interacting with the key stakeholders within their area of control.
In this way, the learning is sustained, and delegates continue to grow beyond the life of the programme, as they utilise the toolsets and models provided, relevant to this level.
Topics covered include the key management functions that delegates will need to master in order to manage themselves and their teams:
Business acumen within an organisation’s context:
- Basic financial management
- Operations management
- Customer service management
People management within an organisation’s context:
- Organisational development
- Building and leading a team that works
- Communication, courageous conversations and negotiation
Intake One: 25 June
Entrance requirements for our Higher Certificate in Management Practice Programme in South Africa:
- A Matric Certificate at NQF level 4.
- 1-2 years’ work experience, preferably with some junior management/supervisory experience.
For more information regarding the management courses we have to offer, do not hesitate to contact us for assistance.